Refund & Cancellation
Last updated: 26 July 2026
This policy applies to all courses offered by Karyesh Technologies Private Limited ("Futureye") through thefutureye.com. Please read carefully before making a payment.
1. Cooling-off window
You may request a full refund within 72 hours of payment, provided you have not attended more than one live class and have not downloaded any paid course material.
2. After the cooling-off window
- No refund is available once more than one live class has been attended or recordings/notes have been accessed.
- Partial refunds are not offered for unused classes within a purchased batch.
3. Batch rescheduling
If personal or medical reasons prevent you from continuing, you may request a one-time transfer to the next available batch of the same course, subject to seat availability. Requests must be sent to info@thefutureye.com.
4. Cancellation by Futureye
In the rare event that a batch is cancelled by Futureye, you will receive either a full refund or the option to move to the next available batch, at your choice.
5. Refund processing
Approved refunds are processed to the original payment method within 7–10 business days. Any transaction fees charged by payment gateways are non-refundable.
6. How to request a refund
Email info@thefutureye.com from the address you used at enrolment, with your name, course, batch, and reason for the request.